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Open the App Store or the Play Store, search for Microsoft Teams, and tap Update.Īn obsolete Teams cache or configuration can prevent the application from uploading or syncing your profile picture. On the Finder window that shows up, double-click Microsoft AutoUpdate, wait until Microsoft AutoUpdate checks for new updates, and select Update next to Microsoft Teams. Library/Application Support/ Microsoft /MAU2.0/ Open Finder, select Go > Go to folder, and visit the following directory: You must use the Microsoft AutoUpdate tool in macOS to update Teams. If you’re using the Microsoft Store version of Teams, open the Microsoft Store and select Get Updates. Just select the Settings icon under the Activity tab and choose About teams to scan and install new updates. In Windows, you can update Microsoft Teams via the app’s About screen. Check for updates, install them, and check if that makes a difference. Using an out-of-date version of the Microsoft Teams app could be what’s causing the profile picture issues on your devices. Then, try signing out and into Teams on your desktop and mobile devices.

You should have your Microsoft account picture synced on your computer.If there are issues, wait until Microsoft fixes them.

Proceed with the next step of verification process.

Type in your Microsoft account credentials on the next window and click next.

Under Your email and accounts, click Sign in with a Microsoft account instead.

Now, we need to switch back to your Microsoft account as log in credentials by following the steps below:

Then, click Sign out and finish button.

Next button without filling in the password.

Under Switch to a local account window, just click the.

Type in your current password and click Next.

Under Your email and accounts, click Sign in with a local account instead.

Once set, we need to switch from Microsoft account login to Local account then revert afterwards.

If not, please upload your preferred picture online so it will be synchronize on your computer. For us to assist you on resolving your Microsoft account picture concern, please log in to